1. Introduction

Welcome to our website. By accessing or purchasing from this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.

2. Products and Services

We offer a range of products including custom-made items, personalised lithophane images, commentator boxes for sporting events, and replacement parts for household items.

All products are described as accurately as possible. However, slight variations in colour, material, or finish may occur, particularly with handcrafted or personalised items.

3. Orders

All orders placed through the website are subject to availability and acceptance. Once an order is placed, you will receive confirmation that your order has been received.

We reserve the right to cancel or refuse an order if necessary, including in cases of pricing errors, stock issues, or suspected fraudulent activity.

4. Pricing

All prices listed on the website are displayed in Euro (€) unless otherwise stated.

Prices may change without notice, but any confirmed order will be honoured at the price shown at the time of purchase.

5. Payment

Payment must be made in full at the time of purchase using the payment methods provided on the website.

Orders will not be processed or dispatched until payment has been successfully received.

6. Shipping and Delivery

We aim to dispatch orders as quickly as possible. Delivery times may vary depending on location and the type of product ordered.

Custom or personalised items may require additional production time.

We are not responsible for delays caused by postal services or courier companies once an item has been dispatched.

7. Custom and Personalised Products

Personalised or custom-made products are created specifically for the customer.

Because of this, these items are generally non-refundable unless they arrive damaged, defective, or incorrect due to our error.

Customers are responsible for ensuring all submitted information, spellings, and image files are correct at the time of order.

8. Returns and Refunds

If you receive a damaged or faulty product, please contact us within 7 days of delivery.

Where applicable, we may offer a replacement, repair, or refund depending on the situation.

Returned items must be unused and in their original condition where possible.

9. Intellectual Property

All content on this website including images, designs, product descriptions, and branding remains the intellectual property of the website owner and may not be copied, reproduced, or distributed without permission.

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our liability is limited to the purchase price of the product ordered.

11. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data.

Any personal information collected through this website will be processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Irish Data Protection Act 2018.

Personal information may include details such as your name, email address, delivery address, or payment information when placing an order or contacting us through our website.

This information is used solely for purposes such as:

Processing and fulfilling orders

Communicating with customers regarding purchases or enquiries

Improving our services and website functionality

Meeting legal or regulatory obligations

We will only collect and process personal data where there is a lawful basis to do so, such as customer consent, contractual necessity, or legitimate business interests.

We do not sell or share personal data with third parties except where necessary to process orders (for example, payment processors or delivery services).

For more information on your rights under data protection law, you may contact the Irish Data Protection Commission.

12. Changes to Terms

 

 

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes are made constitutes acceptance of the revised terms..